Accessibility Statement

Conformance target

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, motor, auditory, and cognitive impairments.

MerxTax is partially conformantwith WCAG 2.1 AA: the service meets the standard across the pages assessed, with the minor exceptions noted under “Known limitations” below.

How and when we assessed this

This statement was prepared on 29 May 2026 following an accessibility audit of MerxTax carried out on the same date.

The assessment combined automated and manual testing:

• Automated testing with pa11y against the WCAG 2.1 AA standard.
• Manual checks: keyboard-only navigation, visible focus order, form-label association, heading structure and landmarks, image alternatives, colour-contrast and colour-independence, and content reflow at 200% zoom and 320px width.

Pages assessed included the home page, pricing, sign-in and sign-up, the privacy and terms pages, and the authenticated dashboard, businesses, submissions (QUARTUS), and profile pages. All assessed pages returned no automated WCAG 2.1 AA errors and reflowed without loss of content.

What we have done

Accessibility measures across MerxTax include:

• Keyboard-operable navigation and controls, with a visible focus indicator and a “skip to main content” link.
• Text and interface colours that meet AA contrast ratios; status information is conveyed by text and shape as well as colour.
• Form fields with associated labels, and clear, programmatically linked error messages.
• Semantic headings and landmark regions, a page language of English, and meaningful alternative text for images.
• Layouts that reflow without horizontal scrolling at 200% zoom and at 320px screen width.

Known limitations

We are aware of, and are working to address, the following:

• A small number of decorative brand banners use light text over a green gradient. Meaning is not lost, but the contrast of this decorative text is below AA; we plan to adjust these.
• One or two icon-only “close” controls in a dialog do not yet expose a text name to assistive technology. The dialog can still be closed with the keyboard (Escape) and by the surrounding controls.

If you encounter a barrier that is not listed here, please tell us — see below.

Reporting accessibility problems

We welcome your feedback. If you experience any difficulty using MerxTax, or need information in a different format, contact us at support@merxdigital.co.uk.

Please include the page or feature involved, what you were trying to do, and the assistive technology, browser, or device you were using. We aim to respond within 5 working days.

This statement

Prepared on 29 May 2026 by Merx Digital Solutions Ltd. It will be reviewed and updated as the service changes and as further accessibility testing is carried out.